Privacy Policy

Reclevo Infotech Pvt. Ltd. ("Reclevo", "we", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our waste management platform, mobile applications, and website.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, organization details
• Location Data: GPS coordinates for waste collection tracking and route optimization
• Usage Data: App usage patterns, feature interactions, and service preferences
• Device Information: Device type, operating system, and unique device identifiers
• Operational Data: Waste collection records, trip data, and facility transactions

2. How We Use Your Information

We use the collected information to:

• Provide and maintain our waste management services
• Track and optimize waste collection routes
• Generate compliance reports for government authorities
• Improve our platform and develop new features
• Communicate with you about service updates
• Ensure regulatory compliance and traceability

3. Data Sharing

We may share your information with government authorities for regulatory compliance, service providers who assist in our operations, and business partners as required for waste management services. We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Our platform uses encryption, secure servers, and access controls to safeguard your information.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Operational data may be retained for compliance reporting as required by environmental regulations.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications

7. Cookies

We use cookies and similar technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.